PRIVACY AND COOKIE POLICY OF www.melt-media.biz (ENG)

This English version of the Privacy and Cookie Policy was created for convenience only. In case of differences between the German and English versions or in other cases of doubt, the German version of the Privacy and Cookie Policy applies.

PRIVACY POLICY

This Website collects some Personal Data from its users.

Owner and Data Controller:

MELT.MEDIA Berlin

Köpenicker Straße 6

10997 Berlin, Germany

Owner contact email: kontakt (at) melt-media.biz

1) Types of Data

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Usage Data; Trackers; first name; last name; gender; date of birth; phone number; physical address; email address; username; profession; country; city; ZIP/Postal code; workplace; language; Data communicated while using the service; name; device information; calendar information; geographic position; operating systems.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website. Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available. Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.

2) Methods and Place of data processing

Methods of processing

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;

• provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;

• processing is necessary for compliance with a legal obligation to which the Owner is subject;

• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;

• processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data. If any such transfer takes place, Users can find out more by checking the relevant sections of this document or enquire with the Owner using the information provided in the contact section.

Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore: Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.

Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

3) Purpose of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Displaying content from external platforms, Handling activities related to productivity, Contacting the User, Traffic optimisation and distribution, Hosting and backend infrastructure and Analytics.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

4) Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:

Analytics


The services listed in this section allow the provider to monitor and analyse traffic and track user behaviour.



• AWStats
  AWStats is an open-source web analytics software used by this website to analyse data without involving third parties. AWStats allows such log files to be analysed to identify web traffic patterns.

 Personal data processed: Operating systems; Country; Usage data.

• Contacting the User


  By filling in the contact form with their details, users authorise this website to use their details to respond to requests for information, quotations or other enquiries specified in the header of the form.

Personal data processed: Email; Last name; First name.



• Displaying content from external platforms
  This type of service allows users to view and interact with content hosted on external platforms directly through this website. This type of service may still collect web traffic data for the pages on which the service is installed, even if users do not use it.



• Google Fonts (Google Ireland Limited)
  Google Fonts is a font visualisation service provided by Google Ireland Limited that allows this website to embed relevant content on its pages.

Personal data processed: Usage data; trackers.

Processing Location: Ireland - Privacy Policy: https://policies.google.com/privacy.



• Calendly-widget (Calendly, LLC)
  Calendly-widget is a calendar data service provided by Calendly, LLC that enables this website to embed relevant content on its pages.

Personal data processed: Email; Geographic location; Device information; Calendar entries; Name; Phone number; Tracker.

Processing Location: United States - Privacy Policy: https://calendly.com/privacy.





• Handling activities related to productivity
  These services assist the provider in task management, collaboration and general productivity management. When using such services, user data is processed and, depending on the purpose of the processing, may be stored. These services might be integrated with other third party services listed in this privacy policy to allow the import and export of the respective required data.



• Trello (Trello, Inc. )
  Trello is a project management service offered through Trello, Inc. Personal data processed: Job; Occupation; Email; Date of birth; Gender; Country; Last name; Username; Physical address; Postal code; Language; City; Phone number; First name.

Processing Location: United States - Privacy Policy: https://www.atlassian.com/legal/privacy-policy#what-this-policy-covers.



• Google Workspace (Google LLC)
  Google Workspace is an integrated cloud-based suite of productivity, work process management and data storage services offered through Google LLC. Neither Gmail nor other G Suite services are analysed by Google for advertising purposes. In addition, Google does not otherwise collect or use data from these services for advertising purposes. Personal data processed: Email; Last name; Username; First name; Data submitted during use of the service. Processing Location: United States - Privacy Policy: https://policies.google.com/privacy.

• Calendly (Calendly, LLC)
  Calendly is an online appointment booking service offered through Calendly, LLC. Personal data processed: Email; Geographic location; Device information; Calendar entries; Name; Phone number; Tracker.

Processing Location: United States - Privacy Policy: https://calendly.com/privacy.





• Hosting and backend infrastructure
  The purpose of these types of services is to host data and files so that this website can be managed and used. Furthermore, these offerings may provide a pre-built infrastructure that handles specific functions or entire components for this website. Some of the services listed below may or may not operate through geographically dispersed servers, making it difficult to determine the actual location of personal data.



• Amazon Web Services (AWS) (Amazon Web Services, Inc.)
  Amazon Web Services (AWS) is a web hosting and backend service provided by Amazon Web Services, Inc. Personal data processed: various types of data as described in the service's privacy policy.

Processing location: Germany - Privacy Policy: https://aws.amazon.com/de/compliance/data-privacy-faq/.



               

• Traffic optimisation and distribution
  This type of service allows this website to distribute its content through servers located in different countries and to optimise its performance.

The personal data processed depends on the characteristics and the way in which the services are carried out, the function of which is to filter the communications that take place through this website and the user's browser.

Given the widespread use of this system, it is difficult to determine the locations to which content containing users' personal data is communicated.



• Cloudflare (Cloudflare Inc.)
  Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc. Due to the way in which Cloudflare's functions are integrated, the service filters all traffic taking place via this website, i.e. the communication taking place via this website and the user's browser, and at the same time enables the collection of analytical data that this website contains. Personal data processed: different types of data as described in the privacy policy of the service. Place of processing: United States - Privacy Policy: https://www.cloudflare.com/de-de/privacypolicy/.





5) The rights of Users
Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following, to the extent permitted by law:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.

• Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.

• Access their Data. 

• Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.

• Verify and seek rectification. 

• Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.

• Restrict the processing of their Data. 

• Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.

• Have their Personal Data deleted or otherwise removed. 

• Users have the right to obtain the erasure of their Data from the Owner.

• Receive their Data and have it transferred to another controller. 

• Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.

• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection. Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

Cookie Policy
This Website uses Trackers. To learn more, the User may consult the Cookie Policy at the bottom of this page. 

6) Additional information about Data collection / Data processing

Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled
This Website does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.



Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required. 

COOKIE POLICY

A) This document informs users about the technologies that this website uses to achieve the purposes described below. These technologies enable access to or storage of information (e.g., through the use of cookies) on the user's device or the use of the device's data processing capabilities when the user accesses or runs this website.

For simplicity, unless there is reason to differentiate, such technologies are defined as "trackers" within this document.

For example, while cookies may be used in both web and mobile browsers, they do not qualify as browser-based tackers in mobile apps. Therefore, this document uses the term cookie only when specifically referring to the type of tracker.

Some of the processing purposes for which trackers are used require the consent of the user. If consent is given, it can be freely revoked at any time following the procedure described in this document. This website uses provider-owned trackers (so-called "first-party trackers") and third-party trackers in connection with third-party services (so-called "third-party trackers"). Unless otherwise stated within this document, such third parties also have access to the trackers they manage.

The validity period and expiration of cookies and other similar trackers depend on the lifetime defined by the provider or the respective third-party provider. Some of them expire as soon as the user ends the browsing session.

For more detailed and up-to-date information on the lifetime and other information - such as regarding the use of additional trackers - users are referred to the descriptions of the categories listed below and, in addition, to the linked privacy statements of relevant third-party providers or to contact the provider.

B) Necessary operations to operate this website and provide the service
This website uses so-called "technical" cookies and similar trackers to enable operations that are strictly necessary for the operation and provision of the service.

C) Other operations using trackers

• Simple interactions & functionalities
  This website uses trackers to enable simple interactions and operations through which users are granted access to certain features of the Service and facilitate communication with the Provider.

• Management of productivity operations
  These services assist the Provider with task management, collaboration, and general productivity management. When using such services, user data is processed and, depending on the purpose of processing, may be stored.

These services might be integrated with other third party services listed in this Privacy Policy to enable the import and export of the respective required data.

• Calendly (Calendly, LLC).
  Calendly is an online appointment booking service offered through Calendly, LLC.
  Personal data processed: Email, Geographic Location, Device Information, Calendar Entries, Name, Phone Number and Tracker. Processing Location: United States - Privacy Policy: https://calendly.com/privacy      



• Improved user experience
  This website uses trackers to provide users with enhanced ways to manage their preferences and features to interact with external networks and platforms.

• Viewing content from external platforms
  This type of service allows users to view and interact with content hosted on external platforms directly through this website.

This type of service may still collect web traffic data for the pages on which the service is installed, even if users do not use it.

• Google Fonts (Google Ireland Limited)
  Google Fonts is a font visualization service provided by Google Ireland Limited that allows this website to embed relevant content on its pages. Personal data processed: Usage data and trackers. Processing location: Ireland - Privacy Policy: https://policies.google.com/privacy.

• Calendly-widget (Calendly, LLC).
  Calendly-widget is a calendar data delivery service provided by Calendly, LLC that allows this website to embed relevant content on its pages. Personal Data Processed: Email, Geographic Location, Device Information, Calendar Entries, Name, Phone Number and Tracker. Processing Location: United States - Privacy Policy: https://calendly.com/privacy.

  
  

D) Managing settings and granting or revoking consents

Managing tracker settings and granting and revoking consent can be done in different ways:
Users can manage tracker settings directly through their own device settings, for example, by opting out of the use or storage of trackers altogether. If the use of trackers is based on consent, users can also grant or revoke consent by making the appropriate selection in the cookie notice or by changing said selection via the corresponding consent widget (if available). Through the appropriate browser or device settings, it is also possible to delete trackers that have already been stored, including those responsible for storing the original user consent.

Other trackers stored in the browser's local memory can be removed by clearing the history.

With respect to any trackers used by third parties, users may manage their settings and withdraw consent by using the appropriate opt-out link (if available), using the means specified in the third party's privacy policy, or contacting the third party.

Manage tracker settings
Users can find information on how to manage cookies via the most popular browsers, for example, at the following addresses:

- Google Chrome: https://support.google.com/chrome/answer/95647?hl=de&p=cpn_cookies

- Mozilla Firefox: https://support.mozilla.org/de/kb/verbesserter-schutz-aktivitatenverfolgung-desktop?redirectslug=cookies-erlauben-und-ablehnen

- Apple Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac

Users can also manage certain trackers deployed within mobile apps through appropriate device settings - for example, through device settings related to advertising on mobile devices, or through tracking settings in general (users can access device settings and search for the appropriate commands).

Consequences of refusing consent
Users are free to decide whether or not to give their consent. However, it should be noted that trackers help this website provide users with a better user experience and enhanced features (in accordance with the purposes described in this document). Therefore, without the user's consent, the Provider may not be able to provide relevant features.

E) Provider and responsible party:

MELT.MEDIA Berlin, Köpenicker Straße 6, 10997 Berlin, Germany.

E-mail address of the provider: kontakt (at) melt-media.biz

Since the use of third-party trackers by this website cannot be fully controlled by the provider, all information on third-party trackers is to be understood as indicative. In order to obtain complete information, users are requested to consult the privacy statements of the respective third-party trackers listed in this document.

Due to the objective complexity of tracking technologies, users are encouraged to contact the provider if they wish to obtain further information about the use of such technologies by this website.

Legal information
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.

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Definitions and legal references

Personal Data
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data
Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilised by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers.

Data Processor
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website/Application
The means by which the Personal Data of the User is collected and processed.

Service
The service provided by this Website as described in the relative terms (if available) and on this site/application.

European Union
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.